Customer Service Representative - Rockpanel - STILLINGEN ER BESAT

Peeq ApS recruiting on behalf of Rockpanel

Do you speak Danish and English fluently and preferably Swedish and are you willing to join us, providing world class service to our customers? Then this job has your name on it. Welcome to Rockpanel.

This is who we are:

Rockpanel is part of the ROCKWOOL Group and is offering advanced stone wool based cladding material providing freedom in the design of facades as well as detailing and applications around the roof.

This is the role:

As Customer Services Representative, you build up sustainable relationships of trust with our customers in Denmark, UK and Sweden and provide them of product and service information by phone or email. You handle timely and accurate the order entry, monitor the order fulfillment process, credit management and secure the agreed delivery service. You handle complaints by providing appropriate solutions and alternatives and follow up to ensure resolution. You will also prepare quotations per the sales agreement. In terms of efficiency, optimization and quality, you identify and implement initiatives to improve services and processes. The Customer Service Representative reports to the Customer Service Manager.

This is what you offer:

  • Diploma Secondary or Higher Vocational Education.
  • Fluent in English and Danish, Swedish is a plus.
  • Commercial affinity.
  • Good knowledge of Microsoft Office.
  • The willingness and ability to work fulltime.

As a person, you are flexible and pro-active, you have a service-oriented attitude, excellent communication skills and an eye for details. You are very accurate and International oriented.

This is what we offer:

A challenging job within a very professional and ambitious company with high quality, innovative products. There is much room for entrepreneurship and personal development. We are proud of our friendly culture where teamwork and a down to earth attitude are common. All is supported by a competitive benefits package with pension. Next to that we offer other non-financial perks like a very active staff association, a staff restaurant and of course good product training.


If you recognize yourself in this profile and in this challenge, we kindly invite you to apply, by providing us with an English version of your resume and motivation letter by sending it to: Please mark your application "Customer Service - Rockpanel"

For further information you are welcome to contact Helle Dybdahl-Eriksen, Partner at 
Peeq ApS at tlph. no. +45 22 30 52 90.

About Rockwool

Our purpose is simple and compelling: To release the natural power of stone to enrich modern living.

ROCKWOOL products save energy and water and reduce CO2 emissions, protect buildings from the spread of fire; reduce waste; improve acoustic comfort, building performance and aesthetics; and enhance Precision Growing, thereby improving the efficiency of fresh food production.

While the stone we use may be millions of years old, what we do with it is cutting-edge. Every day, ROCKWOOL colleagues are developing and applying new technologies to release yet more potential of stone wool to enrich modern life.

Would you also be proud to enrich society like we do? Apply now to join us as we improve modern living conditions for millions of people worldwide.

About Peeq:

In Peeq we specialize in search and recruitment solutions. We have many years of experience from both the employer and consultant side, and we know the importance of our clients being heard and that we deliver the right candidate the first time and on time. This you will notice whether you are a client or a candidate - We work seriously and wholeheartedly from a platform that ensures the unique match. Read more about Peeq  at